Privacy Policy

Last Updated: June 2026

JachOOs Limited ("JachOOs", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in a transparent, secure, and responsible manner.

This Privacy Policy explains how we collect, use, disclose, process, store, and protect information when you access or use JachOOs Social ("JachOOs Social", "Service", or "Platform"), available at https://jachoos.social.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. What This Privacy Policy Covers

This Privacy Policy applies to:

• JachOOs Social
• Our websites and web applications
• AI-powered content creation features
• Link Bio services
• URL shortening services
• Customer support services
• Marketing communications
• Social media interactions
• Business communications
• Training, webinars, and promotional activities

This Privacy Policy applies whenever you interact with JachOOs Social online or through any related service operated by JachOOs Limited.

2. Information We Collect and How We Use It

We collect information directly from you, automatically through your use of the Service, and from authorized third-party integrations.

Account Information

Information We Collect

• Full name
• Email address
• Username
• Organization or company name
• Phone number
• Country
• Time zone
• Language preferences
• Profile image (if provided)

Purpose

• Account registration
• User authentication
• Service delivery
• Customer support
• Security monitoring
• Service-related communications
• Subscription management

Billing and Payment Information

Information We Collect

• Billing name
• Billing address
• Subscription plan details
• Payment transaction information

Payment Providers

Payments may be processed through:

• Stripe
• PayPal
• Other approved payment processors

JachOOs Social does not store complete payment card information on its servers.

Purpose

• Subscription billing
• Payment processing
• Fraud prevention
• Tax compliance
• Account management

Social Media Account Information

Information We Collect

When you connect social media accounts, we may collect:

• Profile information
• User IDs
• Account usernames
• Business page information
• Connected account metadata
• Publishing permissions

Supported Platforms

These may include:

• Facebook
• X (formerly Twitter)
• LinkedIn
• LinkedIn Pages
• Instagram
• Instagram (Unofficial Integrations)
• Pinterest
• Reddit
• TikTok
• Threads
• YouTube
• Google Business Profile
• Telegram
• Mastodon
• Discord

and additional platforms that may be added from time to time.

Purpose

• Account integration
• Content scheduling
• Content publishing
• Analytics and reporting
• Engagement management
• Automation features

Content Information

Information We Collect

Content submitted to or processed through the Service may include:

• Social media posts
• Drafts
• Comments
• Messages
• Captions
• Images
• Videos
• Media files
• Marketing campaigns
• Analytics reports
• Link Bio content
• URLs and shortened links

Purpose

• Delivering platform functionality
• Scheduling and publishing
• Analytics and reporting
• Content management
• Customer support

AI-Powered Services

JachOOs Social provides AI-powered features through integrations with various artificial intelligence providers.

These providers may include:

• OpenAI
• Google Gemini
• Anthropic
• Groq
• Ollama
• xAI
• OpenRouter

and other AI platforms that may be added, removed, or modified from time to time.

Information Processed

• User prompts
• Instructions
• Generated content
• Content optimization requests
• Translation requests
• Summarization requests
• Campaign planning requests

Purpose

• AI content generation
• Caption creation
• Content rewriting
• Translation
• Content optimization
• Marketing assistance
• Analytics insights
• Automation features

AI prompts, requests, generated outputs, and related usage information may be stored to provide service functionality, user history, support, security, troubleshooting, and compliance requirements.

Link Bio Services

JachOOs Social may provide Link Bio functionality.

Information We Collect

• Link Bio page content
• Profile information
• Published links
• Link analytics
• Page customization settings

Purpose

• Link Bio page hosting
• Analytics
• Performance reporting
• User customization

URL Shortening Services

JachOOs Social may integrate with URL shortening providers including:

• Bitly
• TinyURL
• Rebrandly
• Short.io
• utag.us

and other providers added in the future.

Information Processed

• URLs submitted for shortening
• Link analytics
• Click statistics
• Campaign tracking information

Purpose

• Link shortening
• Campaign tracking
• Analytics reporting
• Performance measurement

Website Usage Information

When you visit our website, we automatically collect technical information.

Information We Collect

• IP address
• Browser type
• Device information
• Operating system
• Screen resolution
• Language settings
• Referral source
• Pages visited
• Session information
• Time spent on pages

Purpose

• Website functionality
• Security monitoring
• Fraud prevention
• Analytics
• Performance optimization

Analytics and Tracking Technologies

JachOOs Social uses analytics and marketing technologies.

These may include:

• Google Analytics
• Meta Pixel (Facebook Pixel)
• Conversion tracking tools
• Marketing analytics services
• Website performance monitoring tools

Purpose

• Measuring website traffic
• Understanding user behavior
• Improving services
• Marketing performance analysis
• Campaign optimization

Cookies and Similar Technologies

We use:

• Essential cookies
• Authentication cookies
• Security cookies
• Analytics cookies
• Performance cookies
• Marketing cookies

Cookies help us:

• Authenticate users
• Maintain sessions
• Improve performance
• Understand website usage
• Personalize experiences

Users may control cookie preferences through browser settings where available.

Security Technologies

To protect our Services from abuse and unauthorized activity, we may use:

• Google reCAPTCHA v2
• Bot detection systems
• Spam prevention services
• Security monitoring tools
• Fraud prevention technologies

Google reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Customer Support Information

When contacting support, we may collect:

• Support requests
• Account information
• Communication records
• Screenshots
• Diagnostic information

Purpose

• Customer assistance
• Issue resolution
• Service improvement
• Security investigations

3. Who We Share Information With

We do not sell your personal information.

We may share information with:

Service Providers

• Hosting providers
• Cloud infrastructure providers
• Security providers
• Analytics providers
• Payment processors
• Communication providers

AI Providers

• OpenAI
• Google Gemini
• Anthropic
• Groq
• Ollama
• xAI
• OpenRouter
• Other approved AI service providers

Social Media Platforms

Connected social media networks and third-party integrations.

Legal Authorities

Where required by law, regulation, legal process, or government request.

Business Transfers

In connection with mergers, acquisitions, restructuring, financing, or asset sales.

4. How We Safeguard Your Information

We implement industry-standard safeguards including:

• SSL/TLS encryption
• Access controls
• Authentication systems
• Network security monitoring
• Malware protection
• Security audits
• Backup systems
• Secure hosting environments

While we strive to protect information, no system can guarantee absolute security.

5. Data Retention

We retain information only for as long as necessary to:

• Provide Services
• Maintain accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain security

When no longer required, information may be deleted, anonymized, or securely archived.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

• Access your information
• Correct inaccurate information
• Delete information
• Restrict processing
• Object to processing
• Withdraw consent
• Request portability of data

Requests may be submitted by contacting support@jachoos.com.

7. International Data Transfers

JachOOs Social operates globally.

Information may be transferred to and processed in countries where:

• Our infrastructure providers operate
• Our service providers operate
• AI providers process requests
• Social media integrations are located

We take reasonable steps to ensure appropriate safeguards are implemented where required.

8. Children's Privacy

JachOOs Social is intended for users aged 18 years or older.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take reasonable steps to remove it.

9. Third-Party Services

Our Services may integrate with third-party providers, including:

• Social media platforms
• AI providers
• Analytics providers
• Payment processors
• URL shortening services
• Marketing platforms

Their collection and processing of information are governed by their own privacy policies and terms.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our Services
• Legal requirements
• New technologies
• Business operations

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the Service constitutes acceptance of the updated Privacy Policy.

11. Contact Information

JachOOs Limited
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
England, United Kingdom

Email: support@jachoos.com
Phone: +44 2032909011
WhatsApp: +44 2032909027

For privacy-related questions, requests, or concerns, please contact support@jachoos.com.